How-To Geek

How to Make Outlook Display the Total Number of Messages in a Folder

00_lead_image_unread_and_total_counts

By default, Outlook displays the number of unread messages on most Mail folders. That’s handy on the “Inbox” folder, but what if you want to know how many total messages (unread and read) there are in other folders, such as the “Deleted Items” folder or custom folders?

It could be helpful to know when you get so many messages in your “Deleted Items” folder that you should empty it, or how many messages are in your custom “Pending Reply” folder waiting for you to take action and send replies. You can change which Mail folders show unread messages and which show total messages. We’ll show you how.

NOTE: The “Drafts” and “Junk E-mail” folders, as well as the “For Follow-Up” Search folder (if you’ve enabled it), show the total number of messages by default. We discuss how to change additional settings for the “Junk E-mail” folder in our article about managing email in Outlook using Quick Steps and Rules.

RELATED ARTICLES
Save Time With Search Folders in Outlook
Managing your email can be a daunting task, but Outlook provides a great feature called Custom Search Folders that can save you time if you are constantly searching for the same things, or just as a way to organize your email into virtual folders similar to the Labels feature in Gmail, except more powerful. [Read Article]
How to Better Manage E-mail in Outlook 2013 with Quick Steps and Rules
If you tell us email has fallen out of fashion, we’d ask you to have a look at our inboxes.... [Read Article]

Unread messages on a Mail folder display as a bold, blue number next to the folder name, as shown below.

01_unread_count_showing

We’ll leave the “Inbox” folder displaying the unread message count, but we’ll change the “Deleted Items” folder to display the total message count to remind us to empty that folder once in a while. To do this, right-click on the “Deleted Items” folder (or a Mail folder of your choosing) and select “Properties” from the popup menu.

02_selecting_properties

The “Properties” dialog displays for the selected folder. On the “General” tab, select the “Show total number of items” radio button and click “OK”.

03_selecting_show_total_number_of_items

The “Deleted Items” folder now show the total number of messages, both read and unread, in the folder, rather than the number of unread messages.

04_total_messages_count_showing

When you change the message count setting for a folder in your “Favorites”, the change applies to the folder in both places: the “Favorites” and the Mail folder list.

05_message_count_on_favorites

NOTE: You cannot change the message count property for multiple Mail folders at the same time. You must change it one folder at a time.

Lori Kaufman is a writer who likes to write geeky how-to articles to help make people's lives easier through the use of technology. She loves watching and reading mysteries and is an avid Doctor Who fan.

  • Published 01/28/16

Other How-To Geek Articles You Might Like

Enter Your Email Here to Get Access for Free:

Go check your email!